5 Ways to Use Texting for Visitor Follow-Up

Texting-Visitor-Followup_Video_8-19-24-1Welcoming new visitors to your church is crucial for building a thriving community. When someone takes the step to visit your church, it’s essential to make them feel valued, engaged, and encouraged to return. Texting, as a direct and non-intrusive communication method, offers an excellent way to keep in touch with these visitors. Here are five effective ways to use Gloo’s texting platform for visitor follow-up, helping you transform how you connect with newcomers.

1. Send a Warm Welcome Text

The first step in follow-up is sending a simple, warm welcome text. Within 24 hours of their visit, send a message that thanks them for coming and expresses your excitement about their presence. This could be as straightforward as:

"Hi [Visitor’s Name], thank you for joining us at [Church Name] this Sunday! We’re so glad you could be with us. Hope to see you again soon!"

This immediate connection shows that you care and helps establish a personal relationship right away.

2. Share Upcoming Events

After welcoming your new visitors, the next step is to keep them informed about upcoming events. Whether it’s a small group meeting, a community service opportunity, or a church picnic, texting allows you to invite them to participate in church life beyond the Sunday service. For example:

"Hi [Visitor’s Name], we have a small group gathering this Wednesday at 7 PM. We’d love to see you there! Let us know if you’re interested!"

By giving them a clear and easy way to engage, you’re helping them find their place in the community.

3. Ask for Feedback

Texting is also a great way to gather feedback from your visitors about their experience. Ask them what they thought of the service, what they enjoyed, and if there’s anything they think could be improved. This not only shows that you value their opinion but also helps you improve your church’s approach to welcoming new members.

"Hi [Visitor’s Name], we hope you enjoyed your visit! We’d love to hear your thoughts on how we can make your experience even better. How can we improve our Sunday worship?"

This approach creates a dialogue, making them feel heard and valued.

4. Send Encouraging Messages

In the weeks following their visit, continue to reach out with encouraging messages or devotionals. These texts can serve as gentle reminders of the church’s presence and care without feeling pushy. For instance:

"Hi [Visitor’s Name], just wanted to share this week’s devotional with you. Hope it brings you peace and encouragement!"

These small gestures can make a big impact, helping to keep the connection alive and meaningful.

5. Invite Them to Connect Personally

Finally, offer them the chance to connect personally with a pastor or church leader. This could be an invitation for coffee, a casual meet-up, or simply a text letting them know that you’re available to talk or answer any questions they might have.

"Hi [Visitor’s Name], if you ever have any questions or just want to chat, Pastor [Name] would love to grab a coffee with you sometime. Let us know if you’re interested!"

This personal touch can be the difference between a one-time visitor and a regular attendee.

Conclusion

Using Gloo’s texting platform for visitor follow-up is an excellent way to maintain communication with new visitors in a way that feels natural and inviting. By implementing these five strategies, you can create a welcoming environment that encourages visitors to become engaged members of your church community. Remember, a simple text can go a long way in making someone feel at home.