Gloo Product Update: Console Mobile & Featured Content

We’ve been listening to you! After rounds of feedback and testing, Gloo redesigned Console Mobile to improve the Champion Agent’s experience.

New features are designed to reduce complexity, encourage clearer actions and offer a more manageable feed. This makes it easier for you to champion growth.

All the Info: Detailed View Details are there when you need them. Get valuable context and keep the momentum going: View the history of that update's To-do Easily take next steps to keep your people engaged Actions correspond to the updates; "Completed" items have the option to 'Congratulate' or 'Message', while any incomplete To-dos show the option to 'Message'

PABLO'S PRO TIP Every time an Agent congratulates someone or sends them a message, we also update their Direct Message thread.

Looking to learn more? Check out our Console FAQ: 

Feature (just about!) Anything: External Featured Content

Be more flexible and strategic with external links:

• Put external links in your Featured Content; websites, blogs, articles... anything with a web address is fair game!
• Point people towards important info; such as event sign-ups or donor pages
• This opens up lots of flexibility and strategy for organizations 

JORDAN'S PRO TIP Feature things like event registration pages, Facebook groups, donation pages or anything with a web address... Make your external featured content awesome by adding a custom image and customizing the title!

Looking to learn more about Featured Content?
Check out our Champion FAQ: